The State of OpenAI’s ChatGPT Research in Extended Context: A Literature Review

Abstract: This study offers a nuanced analysis of the scholarly literature surrounding OpenAI's ChatGPT. Introduced in November 2022, ChatGPT is an AI-driven conversational agent proficient in delivering coherent and insightful responses that mimic human interaction. This literature review aims to explore the state of ChatGPT across different fields, including education, journalism, heath, psychology, and business. A comprehensive search in Academy of Human Resource Development (AHRD) journals, coupled with a search in various databases, yielded 53 articles relevant to the focus of this study. The results of this examination revealed that academics across diverse disciplines are keenly interested in understanding OpenAI's technology and its implications for their particular areas of expertise. Discussion surrounding ChatGPT in existing literature primarily revolves around its challenges and opportunities in different domains. Given ChatGPT’s rising prominence within educational settings, there is a critical need for educational institutions to revisit and upgrade their assessment policies and practices. In the long run, further research is needed to evaluate both the positive and negative impacts of OpenAI’s ChatGPT in human resource development (HRD) as well as other disciplines.
Keywords: ChatGPT, OpenAI, HRD