Learning Organization and Employee Performance: The Mediating Role of Job Satisfaction in the Vietnamese Context

Abstract: This study examined the impact of learning organization on job satisfaction and individual performance in Vietnamese enterprises. The study further explored the mediating effect of job satisfaction on the relationship between learning organization and employee performance. Data were collected from a total of 653 employees from various types of organizations in Vietnam. The study implemented structural equation modeling to test the hypotheses proposed for the study. The results revealed that the proposed research model was supported. Results indicated that learning organization positively influenced employees’ job satisfaction and the broader range of their individual performance. In addition, employees’ job satisfaction motivated them to achieve higher levels of performance. The study also found a mediating effect of job satisfaction on the relationship between learning organization and employee performance. This study underscores the importance of implementing a learning organization culture for individual outcomes such as job satisfaction and employee performance in the Vietnamese cultural context, which is based on socialism and Confucianism. As the first study examining the relationships among learning organization, job satisfaction, and individual employee performance in the Vietnamese context, the results offer a deeper understanding of the LO concept in the Vietnamese cultural context. The results also showed the cultural impact on the LO concept and its effects and suggested how the LO concept can be applied in the Vietnamese context.