Empathic Conversations in Relational Leadership Ethics: A Video-Based Approach from a HRD Perspective

Abstract: This study employs a relational leadership framework and is contextualized within the Human Resource Development (HRD) field to explore the subtle complexities of empathic conversations in leadership ethics. Utilizing a social constructivist lens, it delves into the dynamics of leadership dialogues, viewing them as interactive spaces where leadership actors mutually engage to co-construct shared meaning and understanding. To examine these dialogues, the study utilized facial recognition technology and perception surveys. The AI-enabled facial emotional expression platform captures leadership video-recorded conversations focusing on non-verbal and verbal cues. The findings illuminated the interplay between gender perceptions and emotional responses in leadership roles, the facilitative role of humor in bonding moments, and the subtle ways in which cultural contexts inform leadership interactions. The study also uncovered that leaders who employ feeling-related questioning and foster transparency in emotional sharing enable synchrony of feelings, contributing to creating a welcoming and nurturing space. The research demonstrated that the formation of emotional ties catalyzes the embodiment of key ethical leadership traits: generosity, care, and responsibility, thereby enhancing fulfillment levels in all involved parties. In sum, this study contributed to the body of knowledge in relational leadership and HRD by underscoring the pivotal role of empathic development in ethical leadership practices.